Project Objectives
- Provide Business Analysts to analyze and document business requirements
- Staff Data Analysts for strategic insights and data quality management
- Deliver Database Administrators for SQL Server and data management
- Supply Help Desk Support for end-user technical assistance
- Enable IT Service Continuity with disaster recovery and business continuity planning
- Support network, security, development, and systems administration needs
Challenges Addressed
State government IT operations require diverse technical expertise to support critical systems while maintaining security, compliance, and business continuity.
- Need for business process analysis and IT requirements documentation
- Data analysis, warehousing, and quality assurance requirements
- Database design, implementation, and SQL Server administration
- End-user technical support across multiple devices and platforms
- Disaster recovery and business continuity planning requirements
- Network infrastructure, security operations, and software development needs