Project Objectives
- Support information system development, implementation, and maintenance for DSS programs
- Provide provider reimbursement and financial analysis services
- Enable policy and program implementation across all DSS divisions
- Deliver project management support for large and small scale initiatives
- Supply subject matter expertise consulting for DSS programs
- Offer administrative and communication services support
Challenges Addressed
Supporting state social services requires expertise across diverse programs serving vulnerable populations, with strict compliance requirements and complex system integrations.
- Multiple program areas requiring specialized domain expertise (Medicaid, CHIP, SNAP, TANF)
- Complex information systems supporting eligibility, case management, and benefits distribution
- Behavioral health services spanning community-based, correctional, and inpatient psychiatric care
- Child welfare programs requiring sensitive handling of protection and support services
- Financial analysis and rate setting methodologies for provider reimbursement
- Communication needs including marketing, website development, and media relations
