Project Objectives
- Provide reliable 24/7 IT support for city operations
- Develop a modern, accessible municipal website
- Improve online service delivery for residents
- Enhance cybersecurity posture across city systems
- Streamline internal IT processes and workflows
- Enable mobile-friendly access to city services
Challenges Addressed
The city faced aging IT infrastructure and an outdated website that limited citizen engagement and created operational inefficiencies.
- Legacy systems requiring modernization while maintaining continuity
- Limited IT staff resources for growing technology demands
- Outdated website with poor mobile experience and accessibility issues
- Need for improved cybersecurity across municipal systems
- Integration requirements with existing city software systems
