Executive Overview
QLogic delivered a comprehensive healthcare IT modernization initiative for a state health department, replacing legacy patient management systems with a modern, cloud-native platform. The new system serves over 2 million residents across the state, providing improved patient care coordination, streamlined administrative processes, and robust security controls meeting HIPAA and state-specific healthcare regulations.
Key Results Achieved
Client Background
The State Health Department oversees public health programs serving millions of residents, including Medicaid administration, vital records management, disease surveillance, and public health emergency response. Their existing patient management infrastructure consisted of multiple disconnected systems built on outdated COBOL and mainframe technologies, some dating back to the 1990s. These systems created significant operational challenges, data silos, and compliance risks while consuming over 70% of the IT budget for maintenance alone.
The Challenges
Legacy healthcare systems were creating bottlenecks in patient care and couldn't meet modern security requirements.
- Fragmented patient data across 15+ legacy systems preventing comprehensive patient views and care coordination
- Average patient record retrieval time exceeding 45 seconds, significantly impacting clinical workflow efficiency
- Manual data entry processes causing high error rates (estimated 8%) and duplicate records affecting data integrity
- Limited interoperability preventing seamless data exchange with hospitals, clinics, and federal health agencies
- Growing HIPAA compliance gaps identified in recent audits requiring immediate remediation
- Inability to support modern telehealth and mobile health initiatives critical during public health emergencies
- Workforce challenges with retiring employees taking critical legacy system knowledge with them
Our Solution
Developed a custom healthcare management platform with HIPAA-compliant architecture and modern user interfaces.
- Designed and implemented cloud-native healthcare platform using microservices architecture for scalability and maintainability
- Developed unified patient master data management (MDM) system with advanced matching algorithms to consolidate duplicate records
- Built FHIR-compliant APIs enabling seamless interoperability with electronic health record (EHR) systems, laboratories, and health information exchanges
- Implemented role-based access control (RBAC) with multi-factor authentication ensuring appropriate data access based on user responsibilities
- Deployed advanced encryption for data at rest and in transit meeting HIPAA Security Rule requirements
- Created intuitive user interfaces reducing training time by 60% and improving staff productivity
- Established comprehensive audit logging and monitoring for compliance reporting and security incident detection
- Integrated telehealth capabilities supporting virtual patient consultations and remote care delivery
Implementation Approach
The modernization was delivered using an agile methodology with continuous stakeholder engagement and iterative feedback cycles. We established a joint governance structure including state health officials, clinical staff, IT leadership, and privacy officers to ensure the solution met all stakeholder requirements. The implementation included extensive data migration and cleansing efforts, consolidating over 50 million patient records while improving data quality. We conducted comprehensive user training programs reaching 3,000+ staff members across 150 locations statewide.
Technologies Used
"The new system has transformed how we deliver public health services to our residents. What used to take hours now takes minutes, and our staff can focus on patient care rather than fighting with outdated technology. QLogic's understanding of both healthcare workflows and technical requirements was exceptional."
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