QLogic LLC
1. Introduction
Welcome to QLogic Consulting LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://qlogic.io, use our services, or interact with us through SMS messaging.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide directly to us, such as when you:
- Create an account or fill out a form
- Leave comments on our website
- Subscribe to our SMS services
- Contact us for support
- Sign up for our newsletter
- Use our services
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Professional information (company name, job title)
- Payment information (processed through secure third-party providers)
- Communications you send to us
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Click patterns and navigation paths
- Date and time of visit
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period
- Analytics Cookies: Help us understand how visitors interact with our website
Specific Cookies:
- Comment cookies (if enabled): Save your name, email, and website for one year
- Login cookies: Last for two days
- Screen option cookies: Last for one year
- “Remember Me” cookies: Persist for two weeks
- Article editing cookies: Expire after one day
3. SMS Services and RingCentral Integration
3.1 SMS Service Overview
We use RingCentral to provide SMS messaging services for:
- Transactional messages and alerts
- Service notifications and updates
- Account-related information
- Marketing communications (with explicit consent)
- Customer support messages
- Appointment reminders and confirmations
3.2 SMS Information Collection
When you opt into our SMS services, we collect:
- Mobile phone number
- Opt-in data (date, time, and method of consent)
- Message history
- Interaction data (delivery confirmations, responses)
- Carrier information
3.3 SMS Consent and Opt-In
We obtain your explicit consent before sending SMS messages through:
- Written or electronic consent forms
- Text message opt-in (texting a keyword to our short code)
- Web form submissions
- Verbal consent (recorded for compliance)
3.4 SMS Opt-Out
You can opt-out of SMS services at any time by:
- Texting STOP, UNSUBSCRIBE, or CANCEL to any message
- Contacting our support team
- Managing preferences through your account settings
3.5 Message Frequency and Charges
- Message frequency varies based on your preferences and service type
- Standard message and data rates may apply
- Compatible with major carriers (AT&T, Verizon, T-Mobile, Sprint, and others)
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to comments, questions, and customer service requests
- Send marketing communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
- Comply with legal obligations
- Protect our rights and property
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- RingCentral (for SMS services)
- Payment processors
- Email service providers
- Analytics providers
- Hosting providers
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5.4 Consent
We may share your information with your consent or at your direction.
6. Embedded Content and Third-Party Websites
6.1 Embedded Content
Our website may include embedded content (videos, images, articles) from other websites. Embedded content from other websites behaves as if you visited that website directly. These websites may:
- Collect data about you
- Use cookies
- Embed additional third-party tracking
- Monitor your interaction with embedded content
6.2 Gravatar
If you leave comments, we may use Gravatar service to display your profile picture. An anonymized string created from your email address may be provided to Gravatar. Their privacy policy is available at: https://automattic.com/privacy/
6.3 External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security audits and assessments
- Limited access to personal information by authorized personnel
- Secure data storage and disposal practices
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Specific Retention Periods:
- Comments and metadata: Retained indefinitely for moderation purposes
- SMS consent records: Maintained as required by law
- Account information: Retained while account is active
- Marketing data: Until you opt-out or request deletion
9. Your Rights and Choices
9.1 Access and Correction
You have the right to access and correct your personal information. Users with accounts can view, edit, or delete their personal information at any time (except username).
9.2 Data Portability
You can request an exported file of the personal data we hold about you.
9.3 Deletion
You can request that we erase personal data we hold about you, except data we must keep for administrative, legal, or security purposes.
9.4 Opt-Out Rights
- Email: Click “unsubscribe” in any marketing email
- SMS: Text STOP to any message
- Cookies: Adjust your browser settings to refuse cookies
9.5 Do Not Track
We do not currently respond to Do Not Track browser signals.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
To exercise these rights, contact us using the information in Section 15.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete that information.
12. International Data Transfers
If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.
13. Compliance with Laws
Our services comply with applicable privacy and data protection laws, including:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act
- California Consumer Privacy Act (CCPA)
- CTIA Messaging Principles and Best Practices
- General Data Protection Regulation (GDPR) where applicable
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new Privacy Policy on this page
- Updating the “Last Updated” date
- Sending notification via email or SMS (for opted-in users)
We encourage you to review this Privacy Policy periodically for any changes.
15. Contact Information
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
QLogic Consulting LLC
Email: team@qlogic.iotea
Phone: 201-516-2144
Website: https://qlogic.io
SMS Support:
- Reply HELP to any message you receive from us for assistance
- Reply STOP to any message you receive from us to opt-out
- All opt-out requests are processed within 24-48 hours regardless of which number receives them
16. Password Reset Information
If you request a password reset, your IP address will be included in the reset email for security purposes.
17. Spam Detection
Visitor comments may be checked through an automated spam detection service to maintain the quality and security of our website.
18. Accessibility
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need this Privacy Policy in an alternative format, please contact us using the information provided above.
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.